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Account Manager

Company Overview

CivicScience is looking for a versatile and creative individual to join our dynamic team.  If you thrive in a small company/startup feel – this might be the position for you.  CivicScience is a well-funded early stage technology company that has built the next generation platform for real-time and trended consumer research data. 

Job Summary

We’re looking for an experienced, client-facing person who is ready to contribute to our Client Success Team as an Account Manager. This position will report to the VP of Client Success but will work cooperatively with many internal teams as part of day-to-day duties.

Responsibilities and Duties

  • Oversee account activity, manage and grow existing accounts
  • Collaborate with the Delivery Team and clients to manage project execution, from research objective through project specification and configuration, scheduling project workflow, data collection, analysis, report preparation and presentation to the client
  • Actively find new ways to utilize existing products and platform capabilities for new offerings to existing clients
  • Uncover strategic objectives for clients and make new contacts within the organization to help facilitate growth
  • Contribute to ongoing internal process improvement
  • Contribute to business intelligence efforts
  • Support new business efforts as necessary
  • Traveling for onsite client visits

Qualifications and Skills

  • At least two years of professional client-facing account management experience
  • Comfort with meeting and negotiating with senior level management on client accounts
  • A demonstrated record of successful strategic account management
  • A high comfort level with research discussion and data presentation
  • Research design experience is preferred but not necessary

Education

College graduate with a degree in business or related discipline

Benefits and Perks

This position is a full-time salaried position based in our Pittsburgh, PA office.

The company offers benefits in health, vision and dental insurance, fully paid by the company, as well as life insurance.

 

About CivicScience

CivicScience is a Pittsburgh-based technology company that provides an innovative web-based platform for real-time polling and consumer insights, used by Fortune 1000 consumer brands, large media organization, and web/mobile publishers. We collect millions of new opinions each week through our polls and apply data mining and automated data science to rapidly surface meaningful consumer information. These amazing insights receive extensive press coverage and placement; we’ve been featured by ABC’s Good Morning America, Bloomberg, Forbes, Wall Street Journal, Huffington Post, CNBC, and hundreds more. And they drive major marketing decisions for companies like T-Mobile.

CivicScience has a vibrant and high-energy entrepreneurial, venture-backed start-up work culture, so the ideal candidate must thrive in an environment that requires self-starter ambition, strong teamwork and internal collaboration ethics, and the ability to help the company dynamically adapt and optimize its processes and strategies over time.

CivicScience is an Equal Opportunity Employer.

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