Why CivicScience?

Be part of a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members.

CivicScience is a privacy-centric consumer analytics and advertising platform that translates real-time consumer insights into market-changing business intelligence and high-performing ad strategies. In simple terms, we power the world’s opinions and quickly deliver that data to the decision-makers who care.

Total Rewards

At CivicScience, we offer competitive compensation, robust benefits, and professional development opportunities for our fully remote workforce.

Flexible PTO

Freedom and flexibility to use paid-time off for vacation, holidays, health and wellness

100% Employer-Paid Benefits

Medical, dental, vision, and life insurance with premiums fully paid by the company

Award-winning culture

Employee resource groups, social activities, quarterly team travel, and boundless innovation

Equity & Ownership

Meaningful stock options + 401(k) along with support to plan your financial future

Professional Growth

Training programs, learning platforms, plus meaningful career paths to reach your future goals

Parental Leave

Up to 6 weeks of additional leave for birthing, adoptive, & foster parents to welcome a new child

Charitable Donations

Matching donations for employee-supported, non-profit, 501(c)3 charities

Employee Assistance Programs

Support for you, your family, and household members with a variety of life needs

Remote Workforce

Remote employees in 15 states throughout the US + available office space in Pittsburgh, PA

Our Principles

CivicScientists have different backgrounds, lived experiences, personalities, and interests. Yet we all value these nine leadership principles in our business:

Do the Right Thing

Speak Courageously

Love Problems

Be an Owner

Act Boldly

Study Everything, Constantly

Embrace Differences & Inclusion

Create Exponential Value

Look Forward

Our CivicScientists

We are a fully remote organization of researchers, data scientists, communications professionals, and advertising gurus. We are published authors, photographers, triathletes, and world travelers. We are moms, dads, aunts, uncles, and grandparents. We are volunteers in our communities and champions for work/life balance.

Our Hiring Process

Typically, individuals will participate in the interview process as outlined below. However, there may be slight nuances given the role and/or department involved in the hiring process. Please keep in mind that a decision on an individual’s candidacy can made at any stage during this process:

Initial Screening: Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team. This is a great opportunity to ask any initial questions you have about the company, benefits, life at CivicScience, and the qualities needed to succeed here.
Interview with Hiring Manager: We’ll connect you with your potential manager, who will conduct a full interview. You’ll have a chance to highlight your knowledge, skills, and experience while learning more about CivicScience and the particular role that interests you.
Next Steps: You may be asked to perform an interview exercise where you can highlight your capabilities. Next, or in parallel, you’ll interview with potential team members.
References and Offer: Our recruiting team will connect with your references to learn more about the impact you can make and the potential you can bring to CivicScience.

We aim to provide an inclusive and equitable experience for everyone interested in working at CivicScience. Our recruiters will keep you informed every step of the way. Have questions? Let your recruiter know. Want to share your experience? Reach out to [email protected]. We value your input and are always working to improve through constructive feedback.

Strategic Account Manager (Ad Tech)

Remote

Full Time

Experienced

Every day, CivicScience gathers opinions from millions of consumers on thousands of topics that provide high-velocity insights to leading brands. If there's a question critical to the marketing strategy of the Global 2000, CivicScience has the data.

Overview
CivicScience improves data-driven advertising across the open Web through the use of responsibly sourced, high-quality audience segments, without dependence on third-party cookies. We are seeking a Strategic Account Manager to join our fast-paced Advertising team.

This role is responsible for nurturing client relationships, driving growth across accounts, and showcasing compelling stories backed by actionable insights. The ideal candidate will also serve as a consultative partner to clients - fluent in the language of ad tech - and play a key role in maximizing campaign impact and revenue performance.

Key Responsibilities

Client Strategy & Growth

Act as the trusted lead for assigned accounts, owning strategy, relationship development, and lifecycle planning - from pre-sales proposals through onboarding to business reviews
Uncover client goals and deliver tailored campaign strategies and optimizations that build long-term value and retention
Collaborate with internal stakeholders to identify upsell and cross-sell opportunities that grow revenue within existing accounts

Analysis & Storytelling

Synthesize campaign data into clear, client-ready narratives that link performance to business outcomes
Craft impactful decks that weave insights, optimizations, and strategic recommendations
Leverage tools like brand lift studies and audience analytics, interpreting results and building stories that clients can use to inform broader strategy

Ad Tech Fluency

Bring a strong, working knowledge of DSPs (The Trade Desk, Viant, etc.) and SSPs (Xandr, Index Exchange, etc.) to client conversations
Translate technical concepts, such as bidding strategies, targeting, and pixel implementation, into value-focused dialogue
Troubleshoot basic delivery issues and collaborate with Trading, Engineering, and Product teams when escalation is needed

Collaboration & Support

Partner with internal sales, engineering, and data teams to ensure smooth execution and ongoing innovation
Surface client feedback to shape go-to-market offerings and influence product roadmap
Contribute to scalable resources, including upsell templates, case studies, and best-practice materials

Qualifications & Experience

6+ years in account management within the advertising or ad tech industry, including both brand-direct and agency-side experience
Proven track record of client growth, retention, and consultative upselling
Strong analytical skills with the ability to interpret campaign performance data and measurement study results
Excellent communication and presentation skills with the ability to simplify complex concepts and tell compelling stories
Superior organizational and time management skills to work in a remote, fast-paced environment
Proficiency in Google Workspace products, HubSpot, Salesforce, and other ad tech
Experience with research tools, brand studies, and ad measurement platforms, a plus

Benefits & Expectations
Join a company that values innovation and creativity that's working with cutting-edge ad tech, influencing major business decisions, shaping the future of advertising, and making a real-world impact. Benefits include:

Company paid medical, dental, and vision premiums for you and your legal dependents
Company paid life insurance plus short- & long-term disability coverage
Flexible spending accounts for medical and dependent care
Employee assistance programs
Unlimited PTO
401(k)
Travel and educational opportunities

This is a remote (work from home) role with flexibility, autonomy, and a preference for candidates in the Eastern Time Zone.

Working at CivicScience
CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our three business units - Media Partnerships, CivicScience Intelligence, and Advertising Solutions - work together to fuel CivicScience's goals and objectives.

We've been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council's Tech 50 (winner), and Mental Health America’s Bell Seal program (Gold winner, 2024 & 2025).

More about CivicScience
CivicScience is a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones.

Our clients use CivicScience's unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation.

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Be part of the team that’s powering the world’s opinions.